FAQ – Stackhous
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FAQ

Q : How long does it take to receive my order?

A : The order ships from our website worldwide, depending where you live it can take 7-14 business days. Some items may ship separately to speed up the delivery process. 

IN THE UNLIKELY EVENT THAT YOU DO NOT RECEIVE YOUR ORDER AFTER THE STATED DELIVERY TIMEFRAME, PLEASE CONTACT US AS SOON AS YOU ARE AWARE AND NO LONGER THAN 7 DAYS FROM THE DELIVERY DATE STATED ON YOUR TRACKING.

Q : When do items restock?

A : We can't always give a heads up about all product restocks as it's always subject to change. However, you can keep a close eye on our social media, blog, and sign-up to our newsletter at the bottom of our homepage.

If a specific size is 'grayed out' making it unable to click, this, unfortunately, means it's because that particular item is not currently in stock in that size. If a specific item has the 'out of stock' feature showing that means we are either restocking or moving that item to the archive until further notice. But do keep your eyes peeled, because we've got some great new stuff coming in all the time, so you can find a new favorite.

 

MORE QUESTIONS?

Please contact our support team here - stackhousfamily@stackhous.com